This Privacy Policy (“Policy”) applies to onkall.ai and OnKall AI (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include onkall.ai and OnKall AI.

The purpose of this site is to provide AI-powered communication services including automated calling, SMS follow-ups, appointment scheduling, and customer engagement.

By using the Company website, you consent to the data practices described in this statement.

Company Information

OnKall AI

1) Collection of your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

First and last name

Email address

Phone number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services.

These may include:

(a) registering for an account;

(b) signing up for services;

(c) sending us an email message. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

We may also collect information related to your participation in our SMS/text messaging program, including your mobile phone number, opt-in consent records, messaging preferences, and interaction history. This information is collected when you voluntarily opt in through our website forms, applications, or other consent methods.

We may use cookies and similar tracking technologies to collect information about your interactions with our website. These may include session cookies, persistent cookies, pixels, and other analytics tools that help us understand user behavior and improve our services.

2) Use of your Personal Information

The Company collects and uses your personal information in the following ways:

To operate and deliver the services you have requested

To provide you with information, products, or services that you request from us

To provide you with notices about your account

To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection

To notify you about changes to our services or any products or services we offer or provide

In any other way we may describe when you provide the information

For any other purpose with your consent

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

To send SMS/text messages related to your use of our services, including appointment reminders, service updates, follow-ups, and customer support communications

To manage and maintain records of user consent for SMS communications in compliance with applicable regulations

To analyze user behavior and improve website functionality using cookies, tracking technologies, and analytics tools

3) Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or SMS messages, provide customer support, or deliver services. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

This may include third-party service providers that assist in delivering SMS messages, analytics services, and website functionality, all of which are required to maintain the confidentiality and security of your information.

4) Disclosure of Personal Information

The Company may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

5) Tracking User Behavior

The Company may keep track of the websites and pages our users visit within the Company in order to determine which Company services are the most popular. This data is used to deliver customized content and communication to users whose behavior indicates that they are interested in a particular service.

We may also use analytics tools and tracking technologies such as cookies, pixels, and similar technologies to monitor user activity, measure performance, and improve the overall user experience.

6) Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website.

This information may be collected using cookies, log files, tracking pixels, and analytics tools provided by third-party services.

7) Security of your Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following method for this purpose:

SSL protocol

When personal information is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:

(a) there are security and privacy limitations inherent to the Internet that are beyond our control; and

(b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

8) Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal

information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a service requested by you, or otherwise perform a contract between you and us;

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

Debug to identify and repair errors that impair existing intended functionality;

Exercise free speech, ensure the right of another user to exercise their rights, or exercise another right provided for by law;

9) Comply with applicable laws and regulations;

Engage in internal uses that are reasonably aligned with your expectations based on your relationship with us;

Comply with an existing legal obligation; or

Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

10) Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, the Company may contact you via email or SMS for the purpose of providing announcements, service updates, alerts, confirmations, and/or other general communication.

If you opt into our SMS/text messaging program, you agree to receive messages related to your use of our services, including but not limited to appointment reminders, service notifications, follow-ups, and customer support.

Message frequency may vary depending on your interaction with our services.

Consent to receive SMS messages is not a condition of purchase.

If you would like to stop receiving marketing or promotional communications via email or SMS from the Company, you may opt out of such communications by contacting us.

Opt-Out:

You may opt out at any time by replying STOP to any message.

For help, reply HELP or contact us directly.

11) External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

12) Changes to This Statement

The Company reserves the right to change this Policy from time to time, for example when there are changes in our services, changes in our data protection practices, or changes in the law.

When changes to this Policy are significant, we will inform you. You may receive a notice by email, by placing a prominent notice on onkall.ai, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your acknowledgment of the modified Policy and agreement to abide and be bound by that Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

13) Location Data Collection

Location data is used solely for enhancing app functionality. We do not share your location information with third parties.

Our services may collect and use location data to provide and improve our services. We may collect device location using technologies such as GPS, Wi-Fi signals, and IP address when you use the service.

You can control or revoke location permissions in your device settings at any time. If you choose not to share your location data, some features may not work properly.

We securely store your location data in accordance with applicable privacy laws and retain it only as long as necessary to provide our services.

Contact Information

OnKall AI

Email: [email protected]

Phone: +1 508-847-6815